ArriveCAN: A Comprehensive Step-by-Step Tutorial for a Smooth Travel Experience

ArriveCAN travel
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ArriveCAN: A Comprehensive Step-by-Step Tutorial for a Smooth Travel Experience

ArriveCAN travel


ArriveCAN is a powerful online platform and mobile application developed by the Canadian government. It aims to simplify the arrival process for travelers and enhance border security by enabling them to submit their necessary travel and health information electronically. By utilizing ArriveCAN, travelers can ensure a seamless entry process, comply with travel regulations, and stay updated with the latest COVID-19 guidelines. In this comprehensive tutorial, we will provide you with a detailed step-by-step guide on how to use ArriveCAN effectively, ensuring a smooth and hassle-free travel experience.

Part 1: Understanding ArriveCAN and Its Benefits

1.1 What is ArriveCAN?

ArriveCAN is an innovative digital platform developed by the Canadian government to facilitate the arrival process for travelers. It allows travelers to submit their travel and health information electronically prior to their arrival in Canada. The platform is available both as a user-friendly website and a convenient mobile application, providing flexibility and accessibility to users.

1.2 Benefits of Using ArriveCAN

Using ArriveCAN offers several advantages for travelers:

  1. Efficiency: ArriveCAN eliminates the need for paper forms, streamlining the process of submitting travel and health information. This results in faster processing times at the border and a more efficient entry experience.
  2. Contactless Submission: The platform enables travelers to submit their information electronically, reducing physical contact and promoting health and safety during the COVID-19 pandemic.
  3. Real-Time Updates: ArriveCAN provides travelers with the latest COVID-19 guidelines, health advisories, and regulatory requirements, ensuring compliance and keeping travelers informed.
  4. Enhanced Border Security: By electronically submitting travel information in advance, ArriveCAN enhances border security by enabling authorities to process and screen travelers efficiently.

Part 2: Step-by-Step Guide to Using ArriveCAN

Now that you understand the importance and benefits of ArriveCAN, let’s explore the step-by-step process of using this platform effectively:

2.1 Accessing ArriveCAN

Step 1: Visit the ArriveCAN Website

To access ArriveCAN, open your web browser and visit the official website at Alternatively, you can download the ArriveCAN mobile application from your device’s app store.

Step 2: Choose Your Preferred Language

Upon accessing the ArriveCAN website or mobile application, you will be prompted to choose your preferred language for using the platform. You can select either English or French, depending on your preference and comfort level.

2.2 Creating an ArriveCAN Account

Step 1: Click on “Sign Up” or “Create Account”

To begin the registration process, locate the “Sign Up” or “Create Account” button on the ArriveCAN website or mobile application. Clicking on this button will direct you to the account creation page.

Step 2: Provide Personal Information

On the account creation page, enter the required personal information accurately. This information typically includes your full name, email address, and a secure password. Ensure that the information you provide is up to date and valid.

Step 3: Agree to Terms and Conditions

Before proceeding, carefully review the terms and conditions presented by ArriveCAN. It is essential to understand the privacy policy and data handling practices. Once you have read and understood the terms, check the box to indicate your agreement.

Step 4: Verify Your Email Address

After completing the registration form, check your email inbox for a verification email from ArriveCAN. Open the email and follow the instructions provided to verify your email address. This step is crucial to activate your ArriveCAN account successfully.

2.3 Submitting Your Travel and Health Information

Step 1: Log In to Your ArriveCAN Account

Using your registered email address and password, log in to your ArriveCAN account on the website or mobile application. Ensure that you have access to the email account associated with your ArriveCAN account.

Step 2: Select “Submit Information”

Once logged in, navigate to the ArriveCAN dashboard. Locate and click on the “Submit Information” button or a similar option that prompts you to provide your travel and health information.

Step 3: Enter Your Trip Details

On the information submission page, fill in the required details regarding your upcoming trip. This includes your arrival date, flight details (if applicable), port of entry, and purpose of travel. It is essential to provide accurate and up-to-date information to ensure a smooth entry process.

Step 4: Complete the Health Questionnaire

As part of the information submission process, you will be required to complete a health questionnaire. Answer the questions accurately, providing details about your current health condition, any COVID-19 symptoms you may be experiencing, and recent travel history. Follow the instructions provided and answer each question truthfully.

Step 5: Upload Supporting Documents (if required)

Depending on your specific travel circumstances, you may be asked to upload supporting documents such as your COVID-19 test results, vaccination certificates, or other relevant documents. If required, ensure that you have these documents ready in electronic format and upload them as instructed. Be mindful of file size limits and file formats accepted by ArriveCAN.

Step 6: Review and Submit

After entering all the necessary information and uploading any required documents, take the time to review your submission carefully. Double-check all the details to ensure accuracy and completeness. Once you are confident that the information provided is correct, click the “Submit” button to finalize your submission.

2.4 Receiving Your Receipt and Confirmation

Step 1: Wait for Confirmation

After submitting your information, await confirmation from ArriveCAN. This confirmation may be in the form of an email or a confirmation page displayed on the website or mobile application. It may include a receipt or confirmation number, indicating that your submission was successful.

Step 2: Save and Print Confirmation

Upon receiving the confirmation, it is essential to save and print a copy of the receipt or confirmation page. This documentation serves as proof of submission and may be required to present to border authorities upon your arrival in Canada.

2.5 Updating Your Information (if necessary)

Step 1: Log In to Your ArriveCAN Account

If there are any changes or updates to your travel plans or health information after submitting your initial form, log in to your ArriveCAN account using your registered email address and password.

Step 2: Locate the “Update Information” Section

Once logged in, navigate to the ArriveCAN dashboard. Locate the section labeled “Update Information” or a similar option that allows you to make changes to your previously submitted information.

Step 3: Make the Necessary Updates

Follow the prompts and provide the updated information as required. Ensure that the information is accurate and reflects your current situation. Update any changes in your travel details or health information as necessary.

Step 4: Submit the Updated Information

After reviewing and confirming the accuracy of the updated information, submit the form again to ArriveCAN. This will ensure that your information remains current and up to date.


ArriveCAN is an indispensable tool for travelers visiting Canada. By following this comprehensive step-by-step tutorial, you now have a thorough understanding of how to use ArriveCAN effectively. Remember to create an account, submit yourinformation accurately, save your confirmation, and update your information if necessary. Utilizing ArriveCAN ensures a seamless travel experience, promotes compliance with travel regulations, and enhances border security. As you embark on your journey to Canada, take advantage of this user-friendly platform to streamline your arrival process and enjoy a smooth and hassle-free travel experience. Safe travels!